Resources

Case Study

Zendesk

Use Case: Spam

Zendesk offers a “Free Trial” as part of their customer acquisition strategy. However, the same ease of use for trial sign up can be used by criminal enterprises to send out spam and/or phishing messages.  After integrating with Smyte, Zendesk dropped new spammer sign up attempts by 80%.

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Case Study

Carousell

Use Case: Spam, Scams, Duplicate Posts, and ToS violations

As a popular marketplace for many buyers and sellers, Carousell must constantly combat both fraud, duplicates and abuse risks. When Carousell partnered with Smyte, they were able to identify behavioral patterns to weed out duplicate posts and bad users with fraudulent intent. Smyte also worked with the Carousell team to ensure that users follow the marketplace’s terms of service and policies against prohibited content, duplicate posts and selling counterfeit goods.

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Case Study

Reveal

Use Case: Cyberbullying

Social networking and user generated content can have pitfalls for teens, the majority user demographic at Reveal. It can be difficult and time consuming for site moderators to identify and block every single instance of abuse and sexual content on their app.  Smyte took on the challenge of protecting Reveal's teen users from harassment, profanity, spam and scams.

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Case Study

Meetup

Use Case: Social Network Spam

When you’re as well known as Meetup, you’re a draw for millions of happy members discovering new Meetups. It’s important to accelerate the scalability and improve the agility and adaptability of ongoing efforts to prevent black hats who attempt dating spam, romance scams, commercial solicitations, fake profiles and abusive messages.

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