Resources

Webinar

How Zendesk Took Back Control of Their Free Trials from Spammers and Phishers OnDemand

Watch Julian Tempelsman, Co-founder & Head of Anti-Abuse at Smyte and Hao Sun, Engineering Manager at Zendesk discuss how product managers, engineers, and those concerned about offering a free trial can dramatically lowering abuse, messaging spam, and phishing.  Watch on-demand.

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Case Study

Zendesk

Use Case: Spam

Zendesk offers a “Free Trial” as part of their customer acquisition strategy. However, the same ease of use for trial sign up can be used by criminal enterprises to send out spam and/or phishing messages.  After integrating with Smyte, Zendesk dropped new spammer sign up attempts by 80%.

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White Paper

Engineering a Fast and Low Cost Spam Detection System

In order to detect and keep track of IPs sending spam, we count how many messages every IP we have ever seen has sent over the past hour, past day, or past week.  Download this white paper to learn more about technology required to track this data in an efficient and cost effective way.

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White Paper

How To Catch Payment Fraudsters Using Multiple Identities

While there are a large number of bad actor pseudonyms on the internet, there are relatively few actual bad actors. Download this white paper to learn more about the tech required to untangle the webs that account payment fraudsters weave to avoid detection.

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White Paper

Combating Account Takeover: Smyte Open Source Rate Limiter

In this white paper, we dig into the technology behind our high performance open source rate limiter available on github. Download the white paper to learn more about  one of the fundamental tools we use to stop account takeover.

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Case Study

Carousell

Use Case: Spam, Scams, Duplicate Posts, and ToS violations

As a popular marketplace for many buyers and sellers, Carousell must constantly combat both fraud, duplicates and abuse risks. When Carousell partnered with Smyte, they were able to identify behavioral patterns to weed out duplicate posts and bad users with fraudulent intent. Smyte also worked with the Carousell team to ensure that users follow the marketplace’s terms of service and policies against prohibited content, duplicate posts and selling counterfeit goods.

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Case Study

Reveal

Use Case: Cyberbullying

Social networking and user generated content can have pitfalls for teens, the majority user demographic at Reveal. It can be difficult and time consuming for site moderators to identify and block every single instance of abuse and sexual content on their app.  Smyte took on the challenge of protecting Reveal's teen users from harassment, profanity, spam and scams.

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Case Study

Meetup

Use Case: Social Network Spam

When you’re as well known as Meetup, you’re a draw for millions of happy members discovering new Meetups. It’s important to accelerate the scalability and improve the agility and adaptability of ongoing efforts to prevent black hats who attempt dating spam, romance scams, commercial solicitations, fake profiles and abusive messages.

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